Melissa's call log:
"Thank you for calling FedEx, this is Michelle, how can I help you?" (Way too chipper)
"Hi Michelle, This is Melissa and my package was delivered to the wrong address."
"What's that tracking number please?"
"Yes ma'am. That package was delivered this morning." (All smiley voice.)
*BIG sigh* "Yes, I know, but it wasn't delivered to the address on the package"
"It was signed for by a T. XXXXXX."
Another *BIG sigh* "Yes ma'am, I know that. However, I work in an office of 35 people and T. XXXXX doesn't work here and the package was not delivered here."
Long pause "Oh. What was that tracking number again?"
Thump - that was my head hitting my desk. "XXXXXX."
"What did the package contain?"
"Oh dear, umm. Can I get your last name please?"
"A phone number I can reach you at."
"Where was the package being shipped to?"
ARGH!!!! politely said "8203-L XXXXXXXXX, Greensboro, NC 27XXX"
"And where was the package delivered?"
REALLY?!?! "Michelle, please don't take this the wrong way when I say this, but if I knew that I would have gotten in my car and picked it up myself and we would never be having this conversation."
"Oh, right. Sorry. Your case number is 1XXXXXX. I've put a tracer on the package and someone will be calling you about this shortly."
"Thank you Michelle."
"Thank you Ms. Johnson. Have a wonderful afternoon."
The sound you now hear is my head repeatedly being beaten against a brick wall. The scabs will look really great in the Christmas pictures.
Now what does comfort food have to do with all this you ask? Well after a morning like this, I promptly went out and bought this.....
|Photo courtesy of Bojangles website.|
3:03 - Package update. Package was shipped next door and is now safely in my grubby little paws. Yea! *Big Sigh*